Intercontinental Mark Hopkins San Francisco, An Ihg Hotel, San Francisco

The hotel has nice views of the San Francisco skyline, but the rooms are a bit dated and could use some work. The service was quite helpful and kind, although some instances seemed disrespectful for such a well-respected hotel. The location is right on one of the main Cable Car lines, making it convenient for our needs but requires effort due to the steep hill. The dining experience was excellent but slightly overpriced. The facilities need improvement.

My stay at the hotel was a mix of positives and negatives. The rooms had a quietly elegant feel, but the noise from outside and the crying children in neighboring rooms affected my sleep quality. The location was excellent, close to Union Square and Chinatown, but the uphill walk to Nob Hill was a bit inconvenient. The dining experience was delicious with a variety of choices, although the surcharge for certain options was not justified. The service was generally helpful, but there were instances where I felt the staff could have been more attentive.

The hotel is well-located just a couple of blocks from Union Square and Chinatown, offering a great start for a fabulous holiday. The rooms, although somewhat small for four people, have a nice bathroom with lots of light and a very positive vibe. The service is professional and efficient, with extremely friendly and helpful staff, though there was an incident of confusion over a nonexistent happy hour. The dining experience, with great food and breathtaking views of the city, is worth a try, but there might be better value options in the area. The facilities are convenient and include everything you need for a pleasant stay.

The hotel was advertised as a special king room with a balcony, but the experience was affected by noise from crying children and outside commotion. The rooms were clean but appeared tired due to the old building. The location was good with access to other parts of town, but not ideal for a relaxing stay. The dining options were limited and overpriced, impacting the overall experience.

Staying at this hotel was a mixed experience. Although the rooms could use some updating, our club room on the 11th floor offered spacious accommodations with stunning views of the San Francisco skyline. The service, while generally good, was somewhat spoiled by an incident with the reception staff. The location on the highest point of Nob Hill was ideal for exploring the city, but the dining options seemed a bit overpriced. Overall, it's a hotel with potential but with some room for improvement.