The hotel offers amenities for your comfortable stay and unforgettable experiences
Smooth Valet Service
“The valet parking was seamless, thanks to Sal's friendly and attentive service that made our arrival stress-free.” view full review
Stunning Views
“We were delighted with our corner suite that featured amazing views of the city, adding a touch of magic to our anniversary celebration.” view full review
Good Treats
“Enjoying complimentary dessert and champagne with appetizers at the Top of the Mark was the perfect way to elevate our special occasion.” view full review
Comfy & Cozy
“The bed in our room was incredibly comfortable, allowing us to relax and enjoy our stay to the fullest.” view full review
General
No smoking on site
Paid Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
ATM/Cash machine
Electric vehicle charging station
Sports & Fitness
Fitness centre
Services
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Room features
Air conditioning
Heating
Sitting area
Dressing area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
999 California Street,
San Francisco,
California,
United States,
California
Map view
999 California Street,
San Francisco,
California,
United States,
California
City landmarks
Harbour
Pier 39
2.2
km
Monument
Lombard Street
1.7
km
Grant Avenue
Chinatown
670 m
Shopping Area
Union Square
630 m
Market
Ferry Building
1.9
km
Tower
Coit Tower
1.8
km
Harbour
Fisherman's Wharf
2.0
km
Gallery
San Francisco Museum of Modern Art
1.4
km
Cable Car
Cable Car Museum
720 m
Museum
Exploratorium
2.0
km
Island
Alcatraz Island
4.1
km
Museum
Contemporary Jewish Museum
1.3
km
Museum
Asian Art Museum
2.0
km
Cable car ride
2.1
km
Event hall
Moscone Center
1.3
km
Museum
Mechanical Museum
2.1
km
Museum
Children's Creativity Museum
1.5
km
Museum
Wells Fargo History Museum
750 m
Public Building
San Francisco City Hall
2.0
km
Mall
The Original Ghirardelli Ice Cream & Chocolate Shop at Ghirardelli Square
2.2
km
Mall
Ghirardelli Square
2.2
km
Museum
Museum of the African Diaspora
970 m
Mall
Westfield San Francisco Centre
1.1
km
Gallery
Xanadu Gallery
770 m
Church
St. Patrick's Catholic Church
1.3
km
Fountain
Lotta's Fountain
1.4
km
Nearby
Church
Grace Cathedral
260 m
Bush St What3words: ///also.secret.ever
Dragon's Gate
440 m
125 Waverly Pl
Tin How Temple
440 m
San Francisco
Nob Hill
400 m
Restaurants
The Cheesecake Factory
730 m
251 Geary St Fl 8
Aurea
180 m
905 California St Renaissance San Francisco Stanford Court Hotel
Roxanne Cafe
360 m
570 Powell St
Aliment
250 m
786 Bush St
Nob Hill Cafe
340 m
1152 Taylor Street
Hopwater Distribution
300 m
850 Bush Street
Del Popolo
310 m
855 Bush St
Cornell Hotel De France
360 m
715 Bush St
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Clean
Friendly staff
Smaller rooms
Pricey dining
7.2/10
Very good
Rooms
7.1
Location
7.9
Service
7.9
Dining
6.8
Guest reviews
7.2/10
based on 10 reviews
4/5
based on 2994 reviews
8.5
8.5/10 based on 786 reviews
#71 of 247 hotels in San Francisco based on Tripadvisor
Daphne
United Kingdom,
May
2024
7.0/10
The hotel has nice views of the San Francisco skyline, but the rooms are a bit dated and could use some work. The service was quite helpful and kind, although some instances seemed disrespectful for such a well-respected hotel. The location is right on one of the main Cable Car lines, making it convenient for our needs but requires effort due to the steep hill. The dining experience was excellent but slightly overpriced. The facilities need improvement.
Rooms
7.0
The rooms have a good view and are in keeping with the time of the building, but they need work.
Service
8.0
The service was quite helpful and kind overall.
Location
6.0
The hotel is good, right on one of the main Cable Car lines but is on top of a very steep hill.
Dining
8.0
The dining was excellent, although perhaps a little pricey.
Facilities
6.0
The facilities need work.
Jane
United States,
April
2024
7.4/10
My stay at the hotel was a mix of positives and negatives. The rooms had a quietly elegant feel, but the noise from outside and the crying children in neighboring rooms affected my sleep quality. The location was excellent, close to Union Square and Chinatown, but the uphill walk to Nob Hill was a bit inconvenient. The dining experience was delicious with a variety of choices, although the surcharge for certain options was not justified. The service was generally helpful, but there were instances where I felt the staff could have been more attentive.
Rooms
6.0
The room had a quiet elegance, but noise from outside and neighboring rooms affected my sleep quality.
Service
7.0
The service was helpful, but there were moments where I felt they could have been more attentive.
Location
9.0
The hotel's location is great, just a couple of blocks from Union Square and Chinatown.
Dining
8.0
The dining experience was delicious with a variety of choices, but the surcharge for certain options was not worth it.
Facilities
7.0
The facilities were adequate, but additional services after hours like food should be considered for guest convenience.
Peter
United Kingdom,
March
2024
8.2/10
The hotel is well-located just a couple of blocks from Union Square and Chinatown, offering a great start for a fabulous holiday. The rooms, although somewhat small for four people, have a nice bathroom with lots of light and a very positive vibe. The service is professional and efficient, with extremely friendly and helpful staff, though there was an incident of confusion over a nonexistent happy hour. The dining experience, with great food and breathtaking views of the city, is worth a try, but there might be better value options in the area. The facilities are convenient and include everything you need for a pleasant stay.
Rooms
7.0
The rooms were smaller than I thought they would be, but had a nice bathroom with lots of light and a very positive vibe.
Service
9.0
The service was fabulous, with extremely friendly and helpful staff, although there was a slight incident of confusion over a nonexistent happy hour.
Location
9.0
The location is great just a couple of blocks from Union Square and Chinatown, making it an excellent choice for a hotel in San Francisco close to major attractions.
Dining
8.0
The dining was special with great food and breathtaking views of the city; however, it may be a bit pricey compared to other options in the area.
Facilities
8.0
The facilities have everything you need for a pleasant stay.
Clean
Smaller rooms
Lucy
United Kingdom,
January
2024
6.2/10
The hotel was advertised as a special king room with a balcony, but the experience was affected by noise from crying children and outside commotion. The rooms were clean but appeared tired due to the old building. The location was good with access to other parts of town, but not ideal for a relaxing stay. The dining options were limited and overpriced, impacting the overall experience.
Rooms
6.0
The room was smaller than expected, and external noises disturbed a good night's sleep.
Service
7.0
The staff was friendly and helpful, but assistance could be more efficient.
Location
7.0
The hotel was conveniently located to access different parts of town but noise from the surroundings affected the stay.
Dining
5.0
Dining options were limited and expensive, not offering the expected value for money.
Facilities
6.0
Facilities seemed basic and would benefit from upgrades to match the overall service.
Jerry
United States,
September
2023
7.2/10
Staying at this hotel was a mixed experience. Although the rooms could use some updating, our club room on the 11th floor offered spacious accommodations with stunning views of the San Francisco skyline. The service, while generally good, was somewhat spoiled by an incident with the reception staff. The location on the highest point of Nob Hill was ideal for exploring the city, but the dining options seemed a bit overpriced. Overall, it's a hotel with potential but with some room for improvement.
Rooms
7.0
Our club room on the 11th floor was spacious with huge windows showcasing fabulous views of the San Francisco skyline.
Service
7.0
The service is usually world-famous with loads of history and stories backing it. However, a negative experience with a reception staff member left a sour note. Czar, on the other hand, was super friendly and accommodating.
Location
9.0
The hotel's position on the highest point of Nob Hill offers a perfect location for exploring San Francisco, with easy access from the airport and close proximity to popular attractions like Union Square and Grace Cathedral.
Dining
6.0
Dining options were limited and seemed a bit overpriced, with a lack of à la carte choices. While the home-made pastry was enjoyable, the overall experience felt somewhat pricey for what was offered at the Top of the Mark.
Facilities
7.0
The facilities met basic needs but didn't stand out in any particular way.
Wayne
United Kingdom,
September
2023
7.6/10
The hotel captures the classic charm of San Francisco with a touch of modernity. The rooms exude quiet elegance, although the bathroom arrangements harken back to a bygone era. While a paint job and modern updates are needed, the cozy ambiance is unmistakable. The service was outstanding, with attentive staff throughout the hotel. The location atop Nob Hill offers breathtaking views and easy access to key attractions. Dining options vary from basic to special, with some great food choices available. Overall, a stay at this hotel promises a mix of nostalgia and comfort.
Rooms
7.0
The room had a vintage appeal but could benefit from modern updates. Although cozy, the size was a bit constrained and lacked storage space.
Service
9.0
The service was exceptional, with staff going above and beyond to ensure a pleasant stay.
Location
8.0
The hotel's location atop Nob Hill offers spectacular views and easy access to key city sights.
Dining
7.0
The dining experience ranged from basic options to special dishes with stunning city views.
Facilities
7.0
The facilities were adequate, providing a decent range of amenities for guests' convenience.
Nick
United Kingdom,
September
2023
8.4/10
Staying in the historic Mark Hopkins Suite for two adult women was a memorable experience with spacious rooms offering a nice view of downtown. The service throughout the hotel was lovely, especially the great guys on concierge, making the stay extra special. The location at the top of Nob Hill in a quaint neighborhood was excellent for exploring the city on foot, although it may be a bit challenging for those who prefer taxis. The dining experience was superb with all necessities available, although a la carte options were surprisingly missing. Overall, a stay at this hotel offers a mix of delights with some minor inconveniences.
Rooms
8.0
The rooms were spacious, with a nice view out over the city.
Service
9.0
The staff are brilliant, so helpful, especially the great guys on concierge.
Location
9.0
The location is excellent, walking distance to the BART, Cable Car stop, Chinatown, and more.
Dining
8.0
The dining was superb with all you need available, although a la carte options were missing.
Facilities
8.0
The hotel amenities are convenient and satisfying.
Edward
United Kingdom,
August
2023
7.2/10
My stay at the hotel was great overall. The rooms were spacious and had good views, well-equipped, clean, and nicely appointed. However, the price seemed a bit high for what was provided. The service was friendly and accommodating, but at times it felt a bit slow. The location was convenient for exploring but required effort, especially the walk up-and-down Nob Hill. The dining options were excellent but on the pricey side. Overall, a comfortable stay with some minor drawbacks.
Rooms
8.0
I loved my spacious room with great views, it was clean and well-appointed.
Service
7.0
The staff was over the top friendly and super accommodating to our needs.
Location
6.0
The hotel's location on the highest point of Nob Hill was good for exploring but required effort to go anywhere.
Dining
7.0
The dining experience was excellent with a large menu and fresh options, but the prices were a bit high.
Facilities
8.0
The hotel had great facilities overall.
Brian
United States,
May
2023
8.4/10
Staying at this hotel was an absolute delight! The rooms on a higher floor with a view were clean and well-appointed, offering a spectacular and spacious stay. The service was top-notch with friendly and helpful staff. The location is unbeatable, perfect for exploring San Francisco. However, the dining options were a bit overpriced and limited, a small downside to an otherwise fantastic experience.
Rooms
9.0
The rooms on a higher floor with a view were spectacular and spacious, always super clean and well taken care of.
Service
8.0
The staff here are friendly and helpful, making sure my stay was luxurious.
Location
9.0
The hotel is right at the top of Nob Hill, making it easy to access all the highlights of San Francisco.
Dining
7.0
Although the dining options were a bit overpriced and limited, the high-quality products were a redeeming factor.
Facilities
9.0
The facilities were great, offering everything I needed for a comfortable stay.
Joe
United Kingdom,
May
2023
6.0/10
The hotel room was nice and large with a downtown view; however, the bathroom was cozy for one person only. There were loud external noises from a lightning storm, wind, and street yelling, affecting the overall experience. Lack of food service late at night led to inconvenience. There was a funny smell upon entering the hotel.
Rooms
6.0
The room size and view were nice, but noise from outside impacted the stay.
Service
8.0
The staff, except for Tony, was respectful, kind, and attentive.
Location
7.0
The hotel's location in Nob Hill allows walking to Union Square and easy access to famous landmarks.
Dining
5.0
The dining experience at the Top of The Mark Restaurant was not worth the surcharge, and the choices were basic.
Facilities
5.0
In need of a massive renovation, some areas were great but others need improvement.